IBM – Connecting The Data Dots To Build And Create Personalized Interactions Using Complete Customer Profile

IBM – Connecting The Data Dots To Build And Create Personalized Interactions Using Complete Customer Profile

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IBM – Connecting The Data Dots To Build And Create Personalized Interactions Using Complete Customer Profile

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November 23, 2017 at 03:36PM

UK Asks Wealthiest Flyers to Fund New Departure Tax Freeze

UK Asks Wealthiest Flyers to Fund New Departure Tax Freeze

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Bloomberg

UK Chancellor Philip Hammond. Those flying in premium cabins and in private jets will pay more in departure tax. Bloomberg

Skift Take: The airline industry’s relentless calls for the abolition of the hated air passenger duty have been ignored in favor of a sleight of hand, which passes the burden on to those traveling in premium cabins or private jets. Given the country’s lackluster economic outlook, it was probably the best anyone could have expected.

— Patrick Whyte

Travelers flying long-haul from Britain in private planes and the premium cabins of jetliners will foot the bill for freezing departure taxes in coach, Chancellor of the Exchequer Philip Hammond said.

The U.K. Treasury will increase so-called air passenger duty for business- and first-class passengers by 16 pounds ($21) to 172 pounds, while lifting the fee for private journeys by 47 pounds to 515 pounds, Hammond said Wednesday in his Autumn Budget.

In announcing the increase, the chancellor described the cost of travel as “an important factor for families and businesses.” He then quipped: “Sorry Lewis,” an apparent reference to Formula 1 motor-racing champion Lewis Hamilton, who avoided VAT duty of 3.3 million pounds on the purchase of a private jet, according to reports citing leaked documents known as the Paradise Papers.

Airlines have been campaigning for years for governments to scrap APD, which is added directly to the price of a ticket. The new measures, which also extend a five-year freeze on the short-haul duty introduced by former Chancellor George Osborne, are due to take effect from April 2019.

The Airlines UK lobby group said Hammond’s announcement amounts to a “sleight of hand,” and that without a cut in APD the tax will remain the highest in the world. It added that the increase in long-haul duties may threaten the viability of some services, and with Brexit looming “doesn’t do anything” for the nation’s ability to open up links to emerging markets.

Biggest Market

While Britain is Europe’s biggest private-jet market, evidence has emerged that U.K. demand for corporate flights is being held back as uncertainty around the split from the European Union hurts the economy and stymies bookings.

Private flights from Britain advanced 5.9 percent in the first nine months, versus an 11 percent jump in Germany, according to data compiled by the European arm of Warren Buffett’s plane-rental specialist NetJets Inc.

While Farnborough, 40 miles southwest of London, remains Europe’s busiest business-jet hub, and had the biggest increase in demand, Munich and Frankfurt ranked second and third for growth. The data refers to flights involving individuals worth at least 30 million euros ($35 million) and corporate executives, about a third of whom are bankers, NetJets said, adding that demand in the category is closely tied to economic growth.

Britain’s gross domestic product will increase by about 1.5 percent this year, according to European Commission estimates, compared with an anticipated 2.2 percent advance in Germany. London could lose 10,000 banking jobs and 20,000 more in other financial services as clients move assets out of the U.K. ahead of the split from the European Union, the Bruegel think-tank has forecast.

NetJets reported 7,550 flights from Britain in the nine months, putting it ahead of France, Italy and Switzerland, with Germany ranking fifth on 3,202 trips.

©2017 Bloomberg L.P.

This article was written by Benjamin Katz and Richard Weiss from Bloomberg and was legally licensed through the NewsCred publisher network. Please direct all licensing questions to legal@newscred.com.

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November 23, 2017 at 03:33PM

Panel discussion – Connecting The Data Dots To Build And Create Personalized Interactions Using Complete Customer Profile

Panel discussion – Connecting The Data Dots To Build And Create Personalized Interactions Using Complete Customer Profile

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Panel discussion – Connecting The Data Dots To Build And Create Personalized Interactions Using Complete Customer Profile

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November 23, 2017 at 03:29PM

A Mobile-first Mindset: From Search And Inspiration To Traffic And Transactions

A Mobile-first Mindset: From Search And Inspiration To Traffic And Transactions

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A Mobile-first Mindset: From Search And Inspiration To Traffic And Transactions

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November 23, 2017 at 03:22PM

Revenue Management Is Dead. Long Live Revenue Management

Revenue Management Is Dead. Long Live Revenue Management

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Revenue Management Is Dead. Long Live Revenue Management

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November 23, 2017 at 03:22PM

Marriott International – The Road to Complete Personalization

Marriott International – The Road to Complete Personalization

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Marriott International – The Road to Complete Personalization

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November 23, 2017 at 03:15PM

Case Study: Enhancing The Hotel Guest And Experience – How Can Mobile Technology And Ai Enable Interaction And Improve The Customer Experience

Case Study: Enhancing The Hotel Guest And Experience – How Can Mobile Technology And Ai Enable Interaction And Improve The Customer Experience

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Case Study: Enhancing The Hotel Guest And Experience – How Can Mobile Technology And Ai Enable Interaction And Improve The Customer Experience

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November 23, 2017 at 03:15PM

When You’re Stuck in a Hole, Look for Someone to Join You: A Lesson in Empathy

When You’re Stuck in a Hole, Look for Someone to Join You: A Lesson in Empathy

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simone-acquaroli-219410

Happy Thanksgiving to all, and not just those in the U.S.! Thankfulness is available no matter where you live. Hopefully pie is available where you live, too.

Here’s a story for anyone wandering in the wilderness—or in this case, anyone stuck in a hole:

A man is walking down a street when he falls in a hole. The walls are so steep he can’t get out.

A doctor passes by and the man shouts up, “Hey you! Can you help me out?” The doctor writes a prescription, throws it down in the hole, and moves on.

Then a priest comes along and the man shouts up, “Father, I’m down in this hole. Can you help me out?” The priest writes out a prayer, throws it down in the hole, and moves on.

Then a friend walks by. “Hey, it’s me,” the man calls out. “Can you help?” And then the friend jumps in the hole.

The man says, “Are you stupid? Now we’re both down here.”

The friend says, “Yeah, but I’ve been down here before … and I know the way out.”

Everyone you meet is fighting a hard battle, and sometimes we need a companion who’s fought the battle before.

Are you stuck in a hole? Hang tough! Can you help someone who’s stuck? Jump in and join them.

###

-From The West Wing with hat tip to Peter Shankman

-Image by Simone

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November 23, 2017 at 03:10PM

Travel Mindtree – The Road to Complete Personalization

Travel Mindtree – The Road to Complete Personalization

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Travel Mindtree – The Road to Complete Personalization

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November 23, 2017 at 03:08PM